Cookies Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They contain information that is transferred to your device's hard drive and allow us to recognize your device and remember certain information about your preferences or past actions.

Similar technologies we use include:

• Web beacons (pixels): Small graphic images that track user behavior
• Local storage: Browser storage that persists longer than cookies
• Session storage: Temporary storage that expires when you close your browser
• JavaScript: Code that collects information about your usage

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled. They include:

• Authentication cookies that keep you logged in
• Security cookies that protect against fraud
• Session cookies that maintain your shopping cart
• Load balancing cookies that distribute traffic
• CSRF protection tokens

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

• Google Analytics cookies for website usage statistics
• Page loading time measurements
• Error tracking and debugging information
• User journey and navigation patterns
• Device and browser information

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced features:

• Language and region preferences
• Display preferences (theme, layout)
• Form data for convenience
• Accessibility settings
• Recently viewed items

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Social media integration cookies
• Retargeting and remarketing pixels
• Conversion tracking cookies
• A/B testing cookies
• Third-party advertising networks

3. Third-Party Cookies

We work with trusted third-party partners who may place cookies on your device:

Analytics Partners

• Google Analytics: Website traffic and user behavior analysis
• Hotjar: User experience and heatmap analysis
• Adobe Analytics: Advanced website analytics

Marketing Partners

• Facebook Pixel: Social media advertising and conversion tracking
• Google Ads: Search and display advertising
• LinkedIn Insight: Professional network advertising

Customer Support

• Intercom: Live chat and customer support
• Zendesk: Help desk and support ticket management

4. How Long Do Cookies Last?

Session Cookies

These temporary cookies are deleted when you close your browser or end your session.

Persistent Cookies

These cookies remain on your device for a specified period:

• Functional cookies: 1-12 months
• Analytics cookies: 2-24 months
• Marketing cookies: 30 days to 2 years
• Preference cookies: 1-12 months

5. Why We Use Cookies

We use cookies and similar technologies to:

• Improve functionality: Remember your preferences and settings
• Enhance security: Protect against fraud and unauthorized access
• Analyze usage: Understand how our website is used and identify areas for improvement
• Personalize content: Show relevant information based on your interests
• Enable features: Provide interactive elements like live chat and social sharing
• Measure performance: Track the effectiveness of our marketing campaigns
• Provide support: Remember your support interactions and preferences

6. Your Cookie Choices

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Receive notifications when cookies are set
• Set cookies to expire when you close your browser

Cookie Preference Center

You can manage your cookie preferences at any time through our Cookie Preference Center, which allows you to:

• Enable or disable different categories of cookies
• View detailed information about each cookie
• Update your preferences without affecting essential cookies
• Learn more about our third-party partners

Opt-Out Links

You can opt out of specific tracking services:

• Google Analytics Opt-out
• Facebook Ad Preferences
• Digital Advertising Alliance Opt-out
• Network Advertising Initiative Opt-out

7. Impact of Disabling Cookies

While you can disable cookies, please note that doing so may impact your experience:

If You Disable Essential Cookies:

• You may not be able to access certain areas of our website
• Login functionality may not work
• Security features may be compromised
• Some services may not function properly

If You Disable Other Cookies:

• You may need to re-enter your preferences each visit
• Content may not be personalized to your interests
• We may not be able to remember your language/region settings
• Some interactive features may not work
• You may see less relevant advertising

8. Mobile Applications

Our mobile applications may use similar technologies to cookies, including:

• Device identifiers and advertising IDs
• Local storage and databases
• Push notification tokens
• Analytics and crash reporting tools

You can manage these through your device settings:

• iOS: Settings > Privacy & Security > Tracking
• Android: Settings > Privacy > Ads

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect:

• Changes in our cookie usage
• New technologies and services
• Legal and regulatory requirements
• Best practices and industry standards

We will notify you of material changes through:

• Updated policy posted on our website
• Email notifications (if subscribed)
• Prominent website notices
• Updated cookie consent banners

10. Contact Us

If you have questions about our use of cookies or this policy, please contact us: